1xBet Privacy Policy

1xBet implements various technical and organizational security measures to safely manage the personal information of users in South Korea. The information collected is processed for specific purposes, such as providing services, managing accounts, and complying with legal obligations, and we do not collect any unnecessary information. The following are key points regarding the collection and protection of personal information.

• We collect basic personal information required for account registration, such as your name, date of birth, and contact information;
• We collect payment method and financial information to process deposit and withdrawal transactions;
• We collect technical data such as service usage patterns, access logs, IP addresses, and usage information for mobile and desktop applications;
• We retain the communication information provided when you contact customer support;
• The information collected is used solely for purposes such as providing services, enhancing security, and complying with legal obligations;
• Technical security measures such as SSL encryption, firewalls, and access control are implemented;
• Employees responsible for processing personal information undergo thorough security training.
• Information is securely destroyed after the purpose has been fulfilled or after the statutory retention period has expired.
• Users have the right to request access to, correction of, or deletion of their personal information.
• You may withdraw your consent to the processing of your personal information at any time.Users have various rights regarding their personal information, including the right to access, the right to request correction, and the right to request deletion. Requests to exercise these rights can be submitted through our customer support channels and will be processed within a reasonable period of time.1xBet complies with relevant laws and regulations, including the Republic of Korea’s “Personal Information Protection Act,” and processes users’ personal information lawfully and fairly. The platform proactively responds to changes in legal requirements through ongoing internal audits and policy reviews.

1xBet uses the personal information collected from users in South Korea solely for purposes related to the operation of its services. The collected information is used for account management, transaction processing, service improvement, marketing communications, statistical analysis, and compliance with legal and regulatory obligations. Each processing activity is carried out based on a clear legal basis and will not be used for any purpose other than those specified without the user’s consent. The following are the primary purposes for which personal information is used.

• This information is used to create, maintain, and manage user accounts;
• It is used to process financial transactions, such as deposits, withdrawals, and betting transactions;
• It is used for identity verification to confirm your identity and prevent fraudulent use;
• It is used to provide customized services and create personalized experiences for users;
• It is used to provide promotional and marketing information (only if the user has consented);
• It is used for statistical analysis to improve platform functionality and service quality;
• It is used to respond to and process customer support requests;
• It is used to ensure compliance with anti-money laundering (AML) and responsible gaming policies;
• It is used to respond to lawful requests from courts, regulatory agencies, or investigative authorities.It is used to conduct internal audits and risk management procedures;
• All personal information processing activities are conducted on a lawful basis in accordance with relevant laws and regulations of the Republic of Korea, including the “Personal Information Protection Act.” 1xBet transparently discloses the purposes and scope of personal information processing and makes every effort to ensure that users clearly understand how their information is used.

Users can view or modify their personal information registered on the 1xBet platform directly through the account settings page. If changes to the information are necessary, users can submit a request through customer support channels to initiate the processing procedure; submitted requests will be reviewed promptly. Users who wish to delete their account or have specific personal information destroyed may submit a relevant request, which will be processed within the scope of legal retention obligations. Users are deemed to consent to security verification procedures and the processing of payment information by electronic payment service providers, which are essential procedures for ensuring the security and integrity of transactions. 1xBet prioritizes the security of users’ personal information and makes continuous efforts to ensure that users’ privacy rights are respected throughout all data processing procedures.

1xBet’s services are intended solely for adults aged 18 and older, and minors are strictly prohibited from using the platform. The platform has limitations in automatically verifying users’ ages without a separate identity verification process; therefore, it has implemented an identity verification procedure to confirm age. If it is determined that a minor’s personal information has been collected, that data will be deleted immediately.

• The platform does not provide services to users under the age of 18;
• An age verification process is conducted during registration, and proof of adulthood is required;
• If a parent or guardian becomes aware that their child’s personal information has been collected, they may request its deletion through our customer support channels;
• Once a deletion request is received, all personal information and account data pertaining to the minor will be destroyed without delay;
• All measures related to the protection of minors are carried out in accordance with the relevant laws, regulations, and requirements of the Republic of Korea;
• The platform continuously implements responsible gaming policies to strengthen the protection of minors.

Due to the nature of 1xBet’s services, users’ personal information may be processed in foreign countries where our partners operate. This processing is an essential operational component for providing our services, and the platform ensures that an appropriate level of protection is maintained throughout all transfer processes. By using 1xBet’s services, users are deemed to have consented to such international data transfers. All partners are bound by contractual confidentiality obligations and guarantee the secure processing of personal information.

• Users’ personal information may be processed in the countries where 1xBet’s technical infrastructure or its partners are located;
• Internationally recognized security standards and encryption protocols are applied when data is transferred;
• All third-country partners must meet an equivalent level of personal information protection standards;
• International transfers of personal information are carried out solely for purposes such as service operation, technical support, and payment processing;
• Users may request additional information regarding international data transfers through our customer support channels;
• Consent given under this policy may be withdrawn at any time; however, doing so may result in restrictions on the use of certain services.

The legal notices included in this Privacy Policy may modify the scope or effect of certain provisions and take effect from the moment the user agrees to this Policy. If the user accepts this Policy through actions such as using the Service, signing, giving consent, or accepting the Terms of Service, this shall be deemed explicit consent to the legal notices.

• The Legal Notice may specify situations in which certain provisions of this Policy do not apply or apply only to a limited extent;
• Users are responsible for reviewing the full text of this Policy before using the Service;
• Certain provisions may be amended or rendered invalid due to changes in laws or regulations; in such cases, the remaining provisions shall remain in full force and effect;
• The application of certain provisions may vary depending on the jurisdiction, and local laws shall take precedence for users in the Republic of Korea;
• This notice does not limit users’ legal rights, and rights under applicable laws and regulations are always guaranteed;
• Inquiries regarding this legal notice may be submitted through customer support channels or the legal department.

Cookies are small text files stored on a user’s device that are created when visiting a website and record information about interactions with that site. 1xBet uses cookies to collect visitor statistics, analyze behavioral patterns, provide personalized services, and improve platform functionality. The collected cookie data is used to store information such as your previous visit history, preferences, and language selection, thereby creating a more convenient user experience. Cookies also play a crucial role in strengthening platform security and detecting fraudulent activity; the collected information is retained for one year from the date of your first visit and is then automatically deleted. You can refuse to accept cookies or delete cookies that have already been stored through your browser settings; however, doing so may result in restrictions on the use of certain service features.

All users in South Korea who use 1xBet’s services are deemed to have agreed to the entirety of this Privacy Policy. This policy may be updated from time to time, and the most recently posted version supersedes all previous versions and takes effect immediately. Users are encouraged to review the latest policy regularly before continuing to use the service; if they do not agree with the revised policy, they may discontinue use of the service and request account deletion.

1xBet may share users’ personal information with third parties when necessary to comply with legal obligations, resolve disputes, or fulfill contractual obligations. A list of third parties with whom information may be shared is posted in the relevant section of the platform; if a third party is not included on this list, users will be separately notified of the purpose and scope of such sharing. By using the service, users are deemed to have consented to the provision of their personal information within the scope specified in this clause. The following are the main types of third parties and situations in which personal information may be shared.

• This information is shared with payment processors and electronic payment service providers for transaction verification purposes;
• This information is shared with identity verification and age verification service providers for identity verification purposes;
• This information is shared with anti-money laundering (AML) and fraud prevention solution providers for security purposes;
• This information may be shared in response to lawful requests from courts, law enforcement agencies, or regulatory authorities;
• It is shared with IT partners that provide technical infrastructure, cloud services, or data analytics;
• It may be shared with marketing service providers only with the user’s consent;
• It may be shared with the counterparty to a transaction in the event of a merger, acquisition, or sale of assets involving the platform;
• It is shared with outsourced operators providing customer support services for the purpose of service quality management.

The 1xBet platform may include links to external websites operated by third parties for the purpose of convenience or providing information. These external websites have their own independent privacy policies, and 1xBet assumes no responsibility for any personal information collected or processed on those sites. Users are advised to review the privacy policies of such external websites separately when visiting them and to exercise caution when providing personal information. The following are key points users should be aware of regarding the use of external websites.

• The moment you click on an external link, the terms of use and privacy policy of that website will apply;
• 1xBet does not control or guarantee the security standards, content, or privacy practices of external websites;
• 1xBet is not liable for any privacy breaches or data loss occurring on external sites;
• The same principle applies when accessing sites via social media plugins or external advertising links;
• Users should exercise caution and avoid entering account or payment information on untrusted external sites;
• If you discover an external site impersonating the official 1xBet service, please report it immediately through our customer support channels;
• Data sharing with external websites is done voluntarily by the user, and the user bears sole responsibility for such actions;
• Cookies or tracking technologies used by external sites operate independently of 1xBet’s Cookie Policy.