Responsible Gaming

Gambling inherently carries the risk of financial loss. The outcome of any bet is unpredictable, and it is not an activity that guarantees a profit. Recognizing these risks and consistently monitoring your financial and emotional state are key to maintaining a healthy approach to betting.

You can refer to the following principles to ensure a safe and enjoyable experience.

• Approach gambling as a leisure activity, not a means of generating income;
• Set betting limits based only on the amount you can afford to lose;
• Avoid betting while under the influence of alcohol or when experiencing intense emotions;
• Do not place additional bets in an attempt to recoup losses;
• Take regular breaks and dedicate time to activities outside of gaming;
• Periodically monitor your playing time and spending;
• Prioritize your relationships with family and acquaintances over gambling.

Gambling addiction is a serious condition that develops gradually. It is important to seek professional help if the following signs appear.

• Is the time and money you spend on betting steadily increasing?
• Do you find it difficult to control yourself when trying to cut back or stop gambling?
• Do you tend to keep betting in an attempt to recoup your losses?
• Are you using borrowed money or savings to fund your gambling?
• Do you hide your betting activities from family or acquaintances?
• Do you feel anxious, irritable, or depressed when unable to gamble?
• Are you neglecting work, studies, or important responsibilities due to gambling?
• Do you repeatedly face financial difficulties linked to gambling?
• Do you tend to rely more on betting as a way to escape from gambling-related issues?
• Are you trying to solve your gambling addiction problems on your own?

If several of the above apply to you, we recommend seeking help from a professional organization or support service.

Betting addiction is a condition that can be successfully overcome with appropriate management and support. The following are practical recommendations to help prevent and manage gambling addiction.

• Control your spending by setting deposit, betting, and loss limits on your betting account;
• Utilize the self-exclusion option to restrict account access for a certain period;
• Reduce your reliance on gambling by investing time in other hobbies or social activities;
• Openly share your current situation with a trusted family member or friend;
• Seek help from a gambling addiction counselor or treatment facility;
• Use software tools to block access to online gambling;
• Keep a separate record of the money spent on gambling and review it periodically;
• Join a support group to connect with others who have had similar experiences;
• Find healthy alternative activities to relieve stress or negative emotions;
• If quitting gambling completely is difficult, reduce your playing time in a structured, step-by-step manner.

In South Korea, there are public institutions and organizations that specialize in providing support for gambling addiction. If you need assistance, you can contact the organizations listed below.

• Korea Center on Gambling Problems (KCGP): A state-certified specialized agency providing services for the prevention and treatment of gambling addiction. Official website: www.kcgp.or.kr;
• Gambling Problem Counseling Hotline (1336): A free, 24-hour gambling addiction counseling hotline offering anonymous consultations;
• National Center for Mental Health (NMHC): Provides mental health counseling and treatment referral services. Official website: www.ncmh.go.kr;
• Mental Health Crisis Counseling Hotline (1577-0199): A free, 24-hour mental health crisis counseling service available nationwide;
• Gamblers Anonymous (GA Korea): A self-help group for recovery from gambling addiction that supports recovery through shared experiences with others facing similar challenges. Official website: www.ga-korea.org.

If you need assistance with gambling-related issues, you can contact the 1xBet customer support team at any time. The support team can handle various matters related to responsible gaming, such as setting account limits or processing self-exclusion requests.

Here is how to contact 1xBet:

• Live Chat: You can use the live chat service on the official 1xBet website;
• You can send inquiries to the email address: [email protected];
• Phone: You can contact us via the customer service number listed on the official website;
• You can access the FAQ and support form at the official website’s customer center: www.1xbet.com.

Mobile users can also access responsible gaming tools via the 1xBet mobile app. The app provides quick access to key account management features, such as setting deposit limits, requesting account restrictions, and contacting customer support.